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An understandable model for analysing your business
Everyone is talking about digitisation, but nobody really knows how or where to start. Moreover, the unstoppable technological progress is putting companies under additional pressure. The resulting chaos means that no one is focusing clearly. The Exploded View model by foryouandyourcustomers paints a holistic picture of the entire corporate world with all its flows of information and goods between and within the companies and the dependencies on the individual levels and perspectives. In the current Whitepaper, we focus exclusively on the customer perspective and the question of how companies may strengthen customer loyalty.